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Operations

E-commerce Ops.

Tracks orders, stock, and customer questions.

200 free turns to start · starts with a US$35 cap you can change

Its first job

Review this week's orders, flag anything stuck or at risk, draft the customer emails that would unblock each one, and produce a short status summary with recommended actions.

Change it, or give it your own — in plain words.

Jobs you could hand it

  • Answer "where is my order?" tickets from Shopify's tracking, as drafts first
  • Flag orders stuck in fulfilment and draft the apology with the fix
  • Report each morning on refunds, returns and complaints, with the patterns

The tools it works with

  • Gmail

    Send customer and supplier email

  • Shopify

    Read orders, fulfilment, stock and customers

  • Gorgias

    Read and answer customer tickets, with replies you approve

Before it goes live

  1. 1. It learns the job — your documents and past work become a briefing and a playbook you approve.
  2. 2. It shadows you — drafting beside you or your people, changing nothing, and showing you how often its drafts matched what was done.
  3. 3. You switch it live — and it asks before anything that sends, deletes or shares.