Support
AI teams that work in Gorgias.
E-commerce helpdesk tickets, customers and macros.
Connect it once and every Jugg team can use it — a standing team that keeps working around the clock, on your own model key, inside the budget you set.
200 free turns to start · your own model key
Work a team can run in Gorgias
- Answer new tickets in Gorgias from your docs and past replies — in shadow mode first
- Escalate what it can't answer to the right person, with a summary
- Turn recurring questions into help-centre drafts for you to publish
Teams that use Gorgias
You decide what it may do
- Reads never ask. For changes, pick per connection: ask before any change, ask only before what’s hard to undo or reaches people, or full access.
- The connection’s credentials are encrypted, kept separately, and never shown to an agent.
- Every step is logged and every decision stays on the audit trail; every team has a hard spend cap and a kill switch, and shadow mode lets a team draft without changing anything until you’re happy.